Frequently Asked Questions at Burnham Beeches Hotel, Slough
FAQs
General
Burnham Beeches Hotel boasts 79 bedrooms and suites in total.
Yes, simply select our wifi and enter your details to connect.
From 3pm onwards.
Before 11am
Yes. So that you can check all charges are correct, we will send an invoice to your room on your last night.
Yes. Staff are on duty 24 hours a day, we do ask that you inform us on booking that you will be arriving late.
This may be possible but cannot be guaranteed. Please let us know in advance if you are looking to check in early and we will do our best to accommodate you in line with availability. If this is not possible, you are welcome to leave your luggage with our reception team.
Late checkout is available at a charge of £20 per hour, please check at booking stage for availability. Requests are considered on a case by case basis due to availability.
All reservations must be guaranteed with a valid credit card. Your credit card is not charged at reservation stage unless booking a special advanced purchase rate however on arrival the reception team will take full room payment for any other bookings and pre-authorisation of £100 for any incidentals during your stay, for all bookings. You are entitled to change your booking without charge up to 48 hours before your arrival for overnight stays.
Yes, your credit card will be charged the full amount if cancellation is not made earlier than 48 hours before your stay.
Cots for babies can be placed in room categories Superior and above however guests must provide all bedding needed. Superior Family Rooms can accommodate two adults and two small children aged 3-10 years. Additional charges do apply for additional children but cots for babies are provided free of charge (no bedding provided).
Yes we have Facebook, LinkedIn and Instagram accounts, you can follow us @Burnhambeecheshotel on all channels.
We do not accommodate pets – only guide dogs allowed.
We do not have an in-house Babysitting facility.
Yes we do – please contact our reservations department for further details and to discuss your specific requirements.
Yes we are a family friendly hotel and can host up to 2 children in our Superior Family rooms. Children 16 years and under must be accompanied by an adult in the leisure facilities and no one under 18 years of age is permitted to use the Gym. Treatments are available for guests 16 years and older, however 16 & 17 year olds are limited to 25 minute treatments.
We do not accept payment over the phone I’m afraid. We do however accept third party authorization for Champagne and extras added onto bookings up to £100 and for some agency bookings. We do accept Bank transfers and can facilitate payments upon arrival with chip and pin or alternative via voucher purchases.
All major credit/debit card are accepted, including American Express.
We do not allow cash payment for accommodation but cash can be taken within our restaurants and bars.
This facility is available at Burnham Beeches by pre-arrangement prior to arrival. Please request our cheque clearance policy for full details.
This facility is available at Burnham Beeches by pre-arrangement prior to arrival.
To give you peace of mind when booking your leisure stay please see our cancellation policy. You are entitled to cancel or change your booking without charge up to 48 hours before your arrival for overnight stays and spa treatments. We have also changed our policy on special advance purchase offers. Whilst they require full pre-payment at time of booking to secure the special rate, these too are able to be amended free of charge up to 48 hours before arrival. If you need to cancel up to 48 hours before your arrival, you will be provided with a voucher to the value of your booking to use at another time or on another experience. Please note that our usual terms and conditions do apply for prepaid events, where a non-refundable pre-payment is required at the time of booking.
A baby cot can be provided free of charge but please note guests must provide their own bedding, no bedding will be provided.
No. Burnham Beeches is strictly a no smoking hotel.
You can either contact us on 01628 429955 or email us on reservations@burnhambeecheshotel.com.
Yes please see our Privacy policy.
Location & travel
Burnham Beeches Hotel is situated in the East Burnham area amongst the Burnham Beeches Nature Reserve, close by to Slough and Windsor in the county of Buckinghamshire.
Yes.
Please find directions to the hotel on our Contact Us page.
Yes we do, taxi’s can be booked directly with reservations or at Reception.
By rail – Burnham Railway Station is just a 5 minute drive from the hotel with overground and underground connections via the Elizabeth line into central London.
Heathrow: 12.2miles - 18 minute drive. Heathrow Airport can also be reached via the Elizabeth Line in just 36 minutes from Burnham Station which is just a 5 minute drive from the hotel. Luton: 36.2 miles - 45 min drive. Gatwick: 49.1 miles - 1 hour drive.
Just 30-40 minutes on the Elizabeth Line from Burnham Station which is just 5 minutes from the hotel. By car to Central London it is about an hour.
No, however special arrangements can be made upon request with advance notice.
Local information
See our Things to do page.
Yes, approximately 20 minutes’ walk however we do recommend using Taxi services instead, we can assist with booking for this.
No – Burnham Beeches Hotel does not have a Golf course onsite however the Burnham Beeches Golf Club is next door.
Odeon Maidenhead or Empire Cinema Slough
We do not offer this facility onsite however Snowball Farm Equestrian Centre is just 5 minutes away.
Room amenities
Yes
Yes
No, we offer Freeview channels.
We do not offer fridges or mini bars in our bedrooms.
The room is also equipped with all the facilities you would expect including:
- Flat screen TV with a selection of freeview channels
- Complimentary WIFI Coffee & Tea making facilities
- Ample desk space
- In room safety deposit boxes Iron & ironing board and hair dryer
- Air conditioning is provided in the newer wing of the hotel, please let us know when booking if you require this type of room.
Our dry-cleaning and laundering service operates on a 24 hour basis and is available Monday to Friday (except public holidays.) Please leave your dry cleaning at Reception before 9.00am for same day service. It will then be delivered to your room before 7.00pm that evening. There are dry cleaning bags in your room along with pricing.
Food & drink
Yes but please let us know 48 hours in advance of visiting.
Yes we have the wonderful Georgian Bar & Lounge available.
One Restaurant, the Brasserie 1727 and also our Tea Room.
Brasserie 1727: Classic Gastro Pub British dishes served alongside seasonal specials.
Yes. Room service is available 24/7 however hot food is only available from 12noon to 9pm. There is a £5 tray charge when ordering room service.
Yes
Yes, you can make the reservation at any time but is subject to availability. We recommend to make your bookings in advance to avoid disappointment.
Brasserie 1727 - please see our Brasserie page.
Our customer’s safety and dining experience is of paramount importance to us and we will endeavour to accommodate all customer dietary and allergen specific requests. To ensure these special requests are treated with diligence there is a minimum requirement of 48 hours’ notice for all allergen, ingredient intolerances and any other special requests, however, please note that due to the nature of our business and offering we cannot guarantee 100% allergen or intolerant free recipes / dishes.
You will find our Afternoon Tea menus on our Tea Room page here.
No, however special arrangements can be made if Halal food is brought in, a supplement charge may apply.
No, however special arrangements can be made if Kosher food is brought in, a supplement charge may apply.
Leisure facilities
You can find this information on our Leisure & Treatments page here.
Yes children are allowed in the swimming pool but must be accompanied by an adult if under 16.
Please note there is a limited treatment menu available for 16 and 17 year old's and they must be accompanied by an adult.
Yes, for full information, please find our memberships here.
Meetings & events
We have 6 flexible meeting and event spaces.
Yes, however an enquiry would need to be made and it would be looked at on a case by case basis.
Yes we have a beautiful new pavillion on our front lawns which is licensed for weddings.
Yes
Yes
Yes (terms and conditions apply)
Yes (terms and conditions apply)
We would strongly recommend that you contact our conference and events team for a more private environment however if your meeting is small and informal over a cup of coffee you are more than welcome in our Georgian Bar & Lounge. Note that this cannot be pre-booked and is on a first come first serve basis.
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